Customer Reviews

"They were very mindful of what they were doing. I cant say enough about how professional and courteous everyone that I had contact with was. That is hard to find these days, for sure! Thank you everyone for exceeding my expectations and showing me, I am a valued customer."

"Looks like a quality product and a good price. Great customer service experience. I was originally quoted early August install time frame, they were able to install today (mid May). I live on a very rocky hillside with a stump in the way and that didn't seem to be a problem at all. Didn't tear up my yard or driveway. Hell I even had a pile of rocks to the side and they threw them into the backfill!"

"The entire process was easy. Aaron was great at assisting me with all of the questions that I had. Installation date was moved up, which was greatly appreciated! I had an issue on my end that delayed the first attempt at installation but they were patient with me and we got it installed yesterday. The installation team was amazing, very painless process. Everyone was so professional and pleasant to work with. Highly recommend!"

"Everything went smoothly!! I had no problem with customer service or anyone I dealt with. Delivery was easy and quick. We love our shelter and have peace of mind with these crazy storms!! Thanks for your hard work!!"

"They were here on time and the day they said they would be here. There was two guys and they had it done in no time. They were very professional and nice. I would highly reccomend this company. Thank you so much."

"The whole process was easy and they got us in earlier than expected...i would recommend MSS to anyone needing a shelter....The installation guys did a fantastic job!Very fast efficient and did not wreck my yard..nice and neat...very plesant people to do business with!!!"

"Great place to work with. We have had one for 5 year's. We just hit with an f3 tornado and lost everything. But we lived to tell about it thanks to our storm shelter"

"Awesome service! From the site visit to the install team I can't say enough! These guys were helpful and thorough. I had a bunch of questions and they took the time to answer them for us. I'd definitely recommend them to anyone."

"I have never been happier to give someone my money. From start finish this was very straightforward. Consistent. Extremely FAST and responsive service. The install crew did a fabulous job. Little to no damage to the site they installed. It looks great. The pricing was also consistently about $2k cheaper thn other quotes from competitors. You can't beat the price and level of service. Especially when you're spending thousands for a product. You want to be satisfied and they exceeded the expectations."

"They are affordably priced!!! They easily beat out the competition with prices and they are transparent about everything! From pricing to timing they communicate and let you know what to expect. The team was awesome! To the point where we are Facebook friends now and that doesn't usually happen. These guys live about 3 hours from us and worked really hard to get us our shelter. They are real, down to earth, hardworking gentlemen that want to create safety for people. I'm so thankful to them that we have shelter now during tornados and if you need a shelter as well, I highly recommend them!"

"We purchased a storm Shelter from these guys and they was nothing but courteous and honest. It was put in today on time and right on the price that we discussed. Would definitely refer them to anybody."

"I have bought two in the last 5yrs(I moved) and they had excellent service and have given us a great peace of mind during the storms...Highly recommended."

"This company was amazing to deal with! The people were friendly and very punctual. Would recommend to anyone"

"The entire process was outstanding. Great folks, great shelter,"

"We are very happy with our shelter."

"They're people of their word and very professional! They tried to set up and install for me early in April and I had to reschedule due to a driveway issue, mine not theirs and there wasn't a problem doing that. Called me and came out, 2 1/2 hours and it was in the ground. The installers were awesome, cleaned up everything when they were done! 5 stars, highly recommend!!!!!!!"

"They did a great job putting in our storm shelter. They came when they said they would and did great work. Super friendly and helpful."

"Midwest just did an install for us and we are absolutely IMPRESSED!! Their customer service was excellent from the start and their finish work shows their level of commitment to doing an outstanding job!!!"

"Blake and his partner came out and installed our shelter in our garage tonight. They were professional, quick and tidy. They made it look so easy. Overall the process has been pleasant. We were expecting delivery at the end of the month and they were able to install sooner which was great. I can't say I had any of the issues mentioned in previous reviews with the owner. If I had any questions, I emailed/called and I received a quick response. I would do business with them again. Thank you!"

"I am extremely happy to say that this company more than met my expectations when installing my storm shelter. The area looks great and the installers were professional and friendly. I highly recommend Midwest Storm Shelters if you are needing a storm shelter installed. From the first phone call I placed ordering my shelter to nailing the target date and installation, everything went off without a hitch. I highly recommend these folks!!!"

"Great solid storm shelter. They had some issues installing the storm shelter(hitting an unmarked sewer line that was not their fault) but they were very prompt and professional on fixing it. Great company and great people. Storm shelter is solid and has no leaks. It does has small hairline cracks but anyone in the construction knows concrete cracks. Would definitely recommend to anyone who needs a storm shelter."

"The shelter is great, it took a while to get, but we were told ahead of time that it will take a while. When the team came to install it, it was swift, the service was above expectations and with a smile. Thank you Midwestern Storm Shelters!"

"The price was great and the guys that came out to install were very professional and efficient. We are very pleased"

"I recommend Midwest to everyone I meet. They were so good with communicating, as we live a few hours from their location, and getting our shelter in despite the weather being difficult. We greatly appreciate them and our family will be forever grateful!"

"For one, the shelter and install is AFFORDABLE. Their prices beat out every other place near us. Their website is hassle free and they put the prices out there for you to see. Secondly, the team is AMAZING. They work really hard and it's important to remember that. Loved working with everyone and highly recommend!!!"

"If I could give Midwest Storm Shelter more than 5 stars I would. I knew I would need to be patient once I got on their project list because of the weather but once I did, they pretty much kicked butt. The installation was impressive. I ordered the largest under garage shelter they had. Both Blake and Steve worked tirelessly for 2, 12-hour days to complete the project and I am incredibly pleased with the outcome."

"Great experience with this company. The team that came out and installed the shelter were on time and completed the work very quickly. The shelter looks great and the dirt work was very well done."

"Thanks for the security and peace of mind you've provided. Aaron walked me through the details of my unique request. Fair price. Dalton and Blake installed the shelter. Polite, professional and competent. Quality is much better than a few others we saw. Impressed. Hope we never have to get inside, but confident we'll walk out."

"They did an amazing job! They were fast and had a great product for a great price! This shelter not only provides safety, it also raises the value of our home. The whole team was very professional."

"Was able to order a unit and get it installed in the same week! They were extremely careful not to damage anything during delivery. Extremely pleased with the service and professionalism of this company."

"Midwest Storm Shelters are amazing! Professional, installed ahead of schedule, a high quality product at a fantastic price! We're extremely happy and would recommend them for whatever your storm shelter needs may be."

"Couldn't be happier with the instal this company did! Respectful of your property and efficient! They are also fantastic about answering emails!! Thanks again for our shelter!!"

"My wife ordered our storm shelter a couple weeks back. We were given a target date of October 2. The guys called about an hour before arriving and were right on target. Easy to deal with and highly professional. Install was completed in about 3 hours, despite the rocky ground they had to dig. Excellent experience."